Explore the beauty of Halong Bay and indulge in the luxury of Scarlet Pearl Cruise for an unforgettable journey. If you have more questions, feel free to reach out to our dedicated team for assistance.
What is included in the Scarlet Pearl Cruise package?
Our package includes accommodation, meals on board, selected activities (kayaking, squid fishing, Tai Chi class, local rowing boat tours), and entrance fees to sightseeing sites.
How do I get to Scarlet Pearl Cruise?
We offer luxury shuttle service from Hanoi to Halong Bay and back. Please contact us in advance to arrange your transportation.
Can I book a vegetarian or special diet meal?
Yes, we are happy to accommodate vegetarian, vegan, and special dietary requests. Please inform us at least 24 hours before departure.
Is there Wi-Fi on board?
Yes, complimentary Wi-Fi is available throughout the cruise. However, please note that the signal may be unstable in certain areas of the bay.
What should I bring for the trip?
We recommend bringing sunscreen, swimwear, comfortable walking shoes, a hat, sunglasses, and personal medication if needed.
What is your cancellation policy?
Cancellation policies vary depending on the booking conditions. Please refer to your booking confirmation or contact our team for detailed information.
Are children allowed on the cruise?
Absolutely. Scarlet Pearl Cruise is family-friendly. We also offer baby cots and children’s menus upon request.
Do I need a visa for the cruise?
If you are already in Vietnam, no additional visa is required for the cruise. However, you must bring a valid passport for check-in.
Can I join activities if I can’t swim?
Yes! Most activities like kayaking and rowing boat rides provide life jackets for your safety. Non-swimmers can fully enjoy the experience.
Is the cruise wheelchair accessible?
Unfortunately, due to the nature of the ship’s design, wheelchair access is limited. Please contact us for more specific assistance.